TESTIMONIALS
What Our Customers Say About Immix
“As a long-time service provider in the remote monitoring space, as well as a long-time Immix user, Anchor Group is quite pleased with the tools and features Immix provides to allow us to best manage our customers’ security events. The vast integration library coupled with the various solutions that enable us to offer a broad range of services has been essential to the success of our business.”
“As a recognised leader within the security monitoring industry, Arc Monitoring prides itself in partnering with other leading companies that drive success and growth for the industry as a whole. The leadership and support teams at Immix have been wonderful to work with over the years, we have found their values and business ethics very much align with our own.”
“We are a very hands-on company at Black Diamond and always want to be at the forefront of new technologies that can benefit our customers. The Immix platform is a fantastic efficiency tool for our business and is always evolving to meet the changing needs of the industry. The Immix team constantly seeks ways to add new features and solutions to improve the platform and they do an excellent job in communicating the value of those benefits to our team so that we can provide the best level of service possible to our customers.”
“Immix has been immensely impactful for Inchcape’s business,” states Inchcape IUK Security Manager Simon Murphy. “On average we are challenging over 50 individuals per month across our estate. This has led directly to 9 arrests by the police, as well as numerous other instances of prevention of criminal activity altogether.”
“We use Immix to monitor every one of our more than 7,000 cameras. With this number of cameras, from a multitude of different manufacturers, having a single system for all our monitoring allows our operators to focus on the actions they need to take rather than figuring out how to operate the software. There are fewer errors and faster reactions as a result, which is great for our clients. The system is robust and has our full confidence.”
“Immix has been a great addition to our alarm receiving centre. It has enabled CSS to expand our service offering through CCTV monitoring, which provides much better situational awareness for our agents and creates better security outcomes for both our residential and commercial customers.”
“At BOS Security we’ve spent nearly 40 years growing into a superior physical security guard services company. In recent years we recognized the importance that technology will play in the industry going forward. The virtual security services model, including remote interactive video guarding solutions, has been a significant step forward for us as we continue to strive to bring better services and value to our customers. We conducted extensive research into finding the right solution and partner to help us drive this new business model forward and Immix responded as exactly that. Using the Immix CS platform enabled us to launch our Virtuguard™ solutions and drastically change the direction and future success of our company. The comprehensive tools and functionality that the platform offers, coupled with an enormous library of integration partner products to work with really raised the ceiling for us and allows us to continue to rapidly scale our business and meet our customers’ needs. We are delighted that we chose to partner with Immix and we are excited with the unlimited opportunities for our future successes in the Security Services Market.”
“Immix has been a true partner to Farsight since the company’s inception. As the very first Immix customer, our two teams worked together to ensure that the platform could meet the ever-evolving needs of an Alarm Receiving Center or Monitoring Station. The Immix team responded with enthusiasm and diligence and ultimately provided a solution that allowed Farsight to implement a new business strategy that truly differentiated us from our competitors and helped us realize new revenue opportunities that were previously difficult, if not impossible to achieve. Since then, Immix has become the core platform by which Farsight operates its business. The ability to pull various disparate security technologies into a single interface streamlined our operations and allowed Farsight to scale our business dramatically and become a leading provider of remote video, guarding and alarm verification solutions in the UK and beyond.”
“Implementing Immix has allowed Calidad to touch a much broader market. The fact that we can now build more organized SOPs and response protocols has opened several new verticals for us, allowing us to protect more environments and stop crime.”
“Immix was installed easily and provided the base on which we were able to meet our original project requirements on time and to budget. Since then, we have significantly expanded the breadth and depth of our security capabilities and will continue to use Immix to increase the number of monitored sites throughout the E.ON estate and the types of services we offer.”
“Immix is Securitas’ global technology partner for our Remote Guarding services and as we expand our offerings in the US market, in line with customer requests, we have looked to them to provide a managed services platform for our corporate customers. These latest developments allow us to provide additional technology and manpower solutions to the Protective Services industry. By combining this technology with the expertise of our Protective Services team we can now offer an end-to-end service that is more flexible and cost effective than ever before.”
Securitas USA
Greg Abbott, Vice President, Marketing and Training
“Once Immix was installed, we were able to standardize on a single process which brought excellent efficiency savings. We were then able to grow our remote monitoring services by taking on many different types of connections and providing different levels of service for our customers.”
Regardless of the product technology, the operator view is always the same. Everything the operator can see, and every action he takes, can be recorded and audited at a later date in line with police requirements. It also enables us to monitor system performance and manage staff levels accordingly.
The partnership with Immix has enabled us to provide our customers with a very friendly, slick looking web interface and allowed us to protect our customer assets without requiring their investment in a homogeneous hardware platform upgrades. The range of supported products is great, and new or improved integrations are coming out all the time. It is unique in the monitoring software marketplace.
We have been with Immix since we began offering video monitoring services over ten years ago. In that time they have consistently exceeded our expectations and provided us with the tools needed to support a number of different customers using a wide range of video products. It is because of their high level of support and easy to use monitoring platform that we have been successful in growing our video monitoring business year over year.